Going above and beyond your expectations.

Our team at GVB GmbH - Solutions in Glass is devoted to the individual needs of our customers!

We offer you a one stop solution.

Profit from our extensive stock range of various special glass parts, which allows one-off costs for the delivery, as well as from our short delivery times.

We turn your dreams into reality.

We stand by our customers from the beginning of the process to the end, lending support and direction whenever necassary.

We customize your product.

We stand by our customers from the beginning of the process to the end, lending support and direction whenever necessary.
GVB GmbH - Solutions in Glass   Nordstern - Park 2,   52134 Herzogenrath,   Germany    +49 2406 665588-0

Terms of business

Terms and Conditions for Delivery and Payment (valid since: 1st May 2015)

1. Scope of warranty

The following terms and conditions for delivery and payment shall govern all deliveries and services. Any conflicting purchasing terms and conditions of the customer are hereby expressly rejected. Any such purchasing terms and conditions shall apply only if we expressly confirm them in writing. Acceptance of the delivered goods shall be deemed acknowledgement of our terms and conditions.

2. Contract formation

Our offers are expressively defined as not binding. They shall be seen as an invitation to place an order. The contract is closed by a customer’s order (offer) and its acceptance from our side. Should there be any divergence between what we accept and the customer’s order, the acceptation we send to our customer is classified as a non-binding offer.

3. Prices/Terms and Conditions of Payment

3.1 We calculate the applicable prices on the date of delivery, such prices being in EURO (EUR) unless
otherwise stipulated, plus an additional amount for the legal turnover tax. Unless special terms are agreed, the prices should be understood to be prices ex works. In case we increase the prices in the time between the contract closing and the delivery of the goods, the purchaser has the right to resign from the contract if we get notice about this within 14 days after the customer has been informed about this increase. The only possible exception is if this increase results from an increase of the freight tariffs. This right of withdrawal cannot be applied for contracts on a long lasting basis (continuing obligation). Any payments are due immediately and payable without any deduction if no other agreements are made.

3.2 If payment deadlines are not met, this will automatically give rise to all of the statutory consequences of default, without any special reminder being required. In particular, we reserve the right to charge interest at the applicable rate charged by our bank if such interest exceeds the interest rate prescribed by statute (8% above the reference interest rate). Furthermore, the entire balance shall become due and payable immediately, irrespective of any payment targets.

3.3 In the case of custom-made products, we reserve the right to increase the price a reasonable amount
and to deviate to a reasonable extent from the agreed quantity. The customer must take delivery of surplus quantity. In respect of custom-made glass cuts, a variation of +/- 5% in relation to the ordered quantity shall be deemed agreed.

3.4 On orders below 100 € net, we will additionally charge 20,00 €.

4. Delivery Dates/ Force Majeur

We will endeavour to adhere to stipulated delivery deadlines. However, due to the hazard and peculiar features of glass processing, delivery deadlines will not be binding unless expressly agreed otherwise. Our contractual obligations are subject to our supplier delivering the correct products to us on time.

Any other occurrences and circumstances that cannot be influenced by us (such as natural events, wars, industrial conflicts, shortage of raw materials or energy, traffic disruptions, operation troubles, damages caused by fire or explosion as well as orders from higher authorities) discharge us from our obligation for the course of these events including a reasonable start-up period. In this case we are not obligated to get the goods from a third party. Passage 1 and 2 are also valid if the occurrences and circumstances have made the conduction of the respective business uneconomical or if or if our presupplier is affected by them. If these occurrences last for more than 3 months the purchaser as well as GVB GmbH has the right to resign from the contract in regard to the respective delivery quantity.

5. Place of Performance and Passing of Risk

5.1 The place of performance for the delivery is the principal place of business of our respective supplying factory. The place of performance for payment is our principal place of business.

5.2 When goods are transported, the risk (of accidental loss, destruction or deterioration) (the "Risk") shall pass to the customer as soon as we have delivered the goods to the carrier chosen by us.

6. Packaging

Unless otherwise agreed, we will accept the return of packaging to the extent that we are obliged to do so under the German Packaging Regulation (Verpackungsordnung).

7. Warranties in Respect of Material Defects and Notification of Defects

7.1 If, despite the greatest of care being taken, the goods give rise to complaints, then, in accordance with §377 of the German Commercial Code (Handelsgesetzbuch, or “HGB”), obvious defects must be notified without delay, in any case no later than 14 days after receipt of the goods, and hidden defects must be notified without delay after their discovery, otherwise the good shall be deemed accepted. Please note that the notice of defect has to be made in written form and that the kind and extent of defect have to be described exactly.

7.2 Claims on the basis of defects as to quality (“material”) shall become statute-barred 12 months after
delivery of our goods to our customer. The foregoing provision shall not apply to the extent that longer limitation periods are prescribed by statute pursuant to §438(1) No. 2 of the German Civil Code (Bürgerliches Gesetzbuch, or “BGB” – Physical Objects used for Physical Structures), §479 (1) BGB (recourse Claim), and §634a (1) BGB (Construction Defects).Our consent must be obtained before any goods are returned.

7.3 I, despite all care being taken at our premises, the delivered goods contain defect that already existed at the time that the Risk passed , then we will, at our election and subject to receiving notification of the defect within the required time, repair the goods or deliver substitute goods. We must always be given the opportunity to render subsequent performance within reasonable time. We explicitly reserve the right to two attempts to correct the fault.

7.4 If subsequent performance cannot be rendered, the customer may – notwithstanding any claims for compensatory damages – rescind the agreement or reduce the contractual fee. The customer may not demand compensation for expenses incurred in vain.

7.5 The following shall not give rise to any claims based on defects: merely immaterial deviations from the agreed condition of the goods, merely immaterial impairments to their utility, natural wear and tear, or loss or damage that arises after the Risk has passed as a result of incorrect careless treatment, overuse, unsuitable operating resources, defective building work, unsuitable building foundations or special external influences that are not requirements under the contract. In addition, if the customer or a third party (in a non-workmanlike manner) carries out maintenance work or modifications, then no claims based on defects may be made in respect of such work or modifications or the resulting consequences.

7.6 Claims on the part of the customer for expenses necessary to enable subsequent performance, particularly transport, infrastructure (e.g., tolls) and labour costs and the cost of materials, are excluded to the extent that such expenses are higher because the goods delivered by us were subsequently taken to a location other than the customer’s business premises, unless such transportation is consistent with the authorised use of the goods.

7.7 Any recourse claims on the part of the customer against us shall exist only to the extent that the customer has not entered into any agreements with its customers going beyond the mandatory statutory claims based on defects. Item 7.6 shall apply mutatis mutandis to the scope of the customer’s recourse claim against the supplier.

7.8 Claims based on material defects on the part of the customer against us or our vicarious agents that go beyond or are not included in the claims governed by Item 5 are excluded.

7.9 The provisions of Item 7 shall otherwise apply to any other claims on the part of the customer for compensatory damages or the reimbursement of costs.

7.10 The purchaser’s rights go by legal requirements in case of a fraudulently or intendedly concealed defect. They are also applied if a warranty is given for the condition of the respective goods at the time when the risk is transferred to the other party according to BGB (seller’s representation that the subject matter of the sale has a particular characteristic at the time the Risk passes and that the seller wishes to be held responsible for all consequences flowing from the fact that the characteristic is absent, regardless of fault).

8. Industrial Property Rights and Copyright; Title Defects

8.1 Unless otherwise agreed, we have an obligation (although such obligations exists only in the country in which the place of delivery is located) to deliver the goods free from the industrial property rights and copyrights of third parties (hereinafter referred to as “Proprietary Rights”). In the event that a third party makes legitimate claims against the customer for infringement of Proprietary Rights based on the goods delivered by the supplier and used in accordance with the contract, we shall be liable to the customer within the period specified in Item 7.1 above as follows:
a) At our election and at our own expenses, we will either secure a licence for the goods concerned, modify them so that the Proprietary Right is not infringed, or exchange them. If we are unable to do any of the above on reasonable terms, then the customer shall be entitled to the statutory rights of rescission and reduction of the contract price. The customer ma not demand compensation for expenses incurred in vain.
b) The provision of Item 9 shall apply to any claims for compensatory damages.
c) Our obligations as described above shall exist only on the condition that the customer notifies us in writing without delay of the claims asserted by the third party, the customer does not admit to the infringement and leaves in our hands any defence of the claims and settlement negotiations. If the customer discontinues using the delivered goods in order to mitigate loss or for any other good reason, then the customer shall bring to the attention of the third party the fact that discontinuing use of the goods in no way constitutes an admission of an infringement of Proprietary Rights.

8.2 Claims on the part of the customer are excluded if the customer is responsible for the infringement of Proprietary Rights.

8.3 Claims on the part of the customer shall be further excluded if the infringement of Proprietary Rights is a result of special instructions issued by the customer, an application or use of the goods that was not foreseeable by us, or as a result of the customer modifying the goods or using them together with goods not delivered by us.

8.4 In the event of an infringement of Proprietary Rights, the provisions set forth under Items 7.3 and 7.7 shall otherwise apply mutatis mutandis to the customer’s claims governed by Item 8.1a).

8.5 If other defects exist, then the provisions of Item 7 shall apply mutatis mutandis.

8.6 Claims based on title defects on the part of the customer against us or our vicarious agents that go beyond or are not included in the claims governed by Item 8 are excluded.

8.7 If, a defect is fraudulently concealed or a warranty in the sense of § 443 BGB is given (seller’s representation that the subject matter of the sale has a particular characteristic at the time the Risk passes and that the seller wishes to be held responsible for all consequences flowing from the fact that the characteristic is absent, regardless of fault) with respect to the condition of the goods as at the time the Risk passes, the customer’s rights shall be exclusively governed by the statutory provisions.

9. Other Claims for Compensatory Damages

9.1 In the event of a breach of a pre-contractual, contractual and/or non-contractual obligation, including unsatisfactory delivery, tortuous conduct and manufacturer’s liability, we shall be liable for compensatory damages and the reimbursement of costs – subject to further contractual or statutory liability requirements – only in case of wilful conduct, gross negligence or breach of a material contractual duty (“condition”) (contractual duty, the infringement of which jeopardises the ultimate purpose of the contract) where such breach was due to ordinary negligence. However, except in the case of wilful conduct, our liability shall be limited to typical contractual loss or damage that was foreseeable at the time the contract was entered into.
Any liability for the purchasers’ futile efforts or expenses is excluded.

9.2 For loss or damage caused by delay due to ordinary negligence, we shall be liable for up to only 5% of the purchase price agreed with us.

9.3 Except in the case of breach of a condition, liability for ordinary negligence is excluded. This shall not affect Item 9.2.

9.4 The exclusions and limitations of liability set forth under Items 9.1 to 9.3 shall not apply in the event that a warranty is given with respect to the conditions of the goods in the sense of § 443 BGB, a defect is fraudulently concealed, or in the event of injury to life, physical injury or injury to health, or strict liability under the German Product Liability Act (Produkthaftungsgesetz).

10. Non-binding Nature of Drawings, Diagrams, Measurements and Weights/ technical advice

10.1 Drawings, diagrams measurements and weights are approximate only, unless they are expressly stipulated to be binding. The customer must guarantee that working drawings (construction diagrams) supplied by it do not infringe the Proprietary Rights of third parties. The customer must hold us harmless in the event that rights of recourse are asserted.

10.2 In case we provide our customers with technical advice, this is done to our best of knowledge. All the pieces of information we give to our customers about the suitability for use or the application of the goods we send are non-binding. This means that the purchaser is not exempted from the obligation to check and try if the material is suitable for him.

11. Product features, samples, models and warranties

11.1 Product features are always to be expressively stated in the contract or they are defined by our
product descriptions, specifications or characterizations. Public statements, promotions or advertising claims from our side are neither quality descriptions nor shall they be seen as an assumed application of that product.

11.2 Features of the samples or models we send are only binding if they are expressively defined as the quality of the given product.

11.3 Information about the condition of the good and best-before specifications as well as other information are no warranties unless they have been expressively defined as such.

12. Documents

Documents supplied by us may not be copied or made available to third parties, or used for any purpose other than the agreed purpose.

13. Reservation of Title

13.1 We shall retain title to the goods until all of our claims, including claims arising in the future, are
fully paid. The customer may process and sell the goods in accordance with the following conditions:
If the goods are further processed or remodelled by the customer, then we shall be deemed the manufacturer within the meaning of § 950 BGB and shall acquire title to the intermediate or final products. The processor shall be merely the custodian.
If the goods subject to the reservation of title (“reserved goods”) are mixed or processed with other property not belonging to us, then we shall acquire a co-ownership interest in the new item proportionate to the value of the reserved goods to the other property.

13.2 The goods may be sold only in the normal and ordinary course of business and only if claims deriving from resale of the goods shall, upon execution of the extent that our goods are mixed or inter-processed with other property. In such case, the assigned claims shall serve as our security only up o the value of the reserved goods sold in each case. We will not collect on the assigned claims for as long as the customer complies with its payment obligations. However, the customer has an obligation to disclose to us the identity of the third party debtor at our request and to notify such debtor of the assignment. The customer may collect on the claims it self unless and until it receives instructions (to the contrary) from us. The customer must immediately transfer the amounts collected by it to the extent that our claims are due.

13.3 Pledges or the granting of security interests in the permitted. The customer must inform us immediately of any action by third parties affecting the goods delivered subject to a reservation of title or the assigned claims. We agree to release the assigned claims at our election if they exceed the value of our claims to be secured by more than 20% and are derived from fully paid goods reserved goods or the assigned claims are not.

13.4 In the event of breach of duty by the customer, particularly in the case of default on payment, we are entitled to rescind the agreement and recover the goods. The customer has an obligation to deliver up the goods. It is not necessary for us to rescind the agreement in order to recover the goods or enforce a reservation of title. Such actions or any pledge of the reserved goods by us shall not constitute rescission of the agreement unless expressly declared by us.

13.5 If, in the case of non-domestic sales, the reservation of the title agrees under the Item 10 is not
permitted with the same effect as under German law, then we shall retain to the goods until payment of all of our claims arising out of the contractual relationship formed though the sale of the goods. If the foregoing reservation of title is not permitted with the same effect as under German law either, but it is permissible to reserve other rights in respect of the goods, then we are authorised to exercise all of these rights. The customer shall cooperate in all actions we may wish to take in order to protect our ownership interest or alternative right in the goods.

14. Applicable Law and Judicial Forum

14.1 With the exception of choice of law rules under German private international law and the provisions
of the UN Convention on Contracts for the International Sales of Goods (“UN-CISG”), the substantive law of the Federal Republic of Germany shall apply to all legal relationships and transactions established by this purchase agreement.

14.2 The judicial forum for both parties, including for bill of exchange matters, is our principal place of
business (registered office). If we become the plaintiff in litigation, then we are also entitled to bring an action in the jurisdiction of the Customer’s principal place of business (registered office).

AGB GVB GmbH (as .PDF)


GVB GmbH – Solutions in Glass
GVB Address
Nordstern - Park 2
D 52134 Herzogenrath
+49 2406 665588-0
+49 2406 665588-10

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